Probably there are no good solution (I mean, no economically good solution) to keep your printer if it's not a software problem... well, apart from making only blue documents...

Well, I would say the problem is at the color cartridge, but since you said you had replaced it, that's out of question - unless the "new" cartridge is damaged too.

pay attention to the "interface" of the cartridge with the printer, there might be some dirt interfering with the comunication between the cartridge head nozzles and the printer (sorry, my English is a little bit limited, I can't explain it better)

Otherwise, sorry to tell you this, but your printer is "dead" - at least for other colors that are not "blue" :blink:

The problem really should be with the cartridge. I think you have to replace all the cartriged. Clean a lot and the get a TEST PRINT. Check if all the colours come. If they don't do more clean. Or else it should be something do with the place where you put the cartriges for the printer to not read it. Loose or something. I had the same problem.Hope that helps

which printer is it? how does your printer test page look like? blue? :D

Test page prints one single diagonal blue line :bleh:

did you clean it?
- i mean that head etc

open the printer and see if all the wires are still conected.

thats why my printer olny printed in yellow :P