Support will be offered...at this point it seems that it will comprise of an 24h e-mail helpdesk and some form of time limited (a couple of hours per day) skype support in english and german. This does not mean of course that the games will run flawlessly and can be made to run flawlessly on any system, but they will try their best.
For the other question, there is no way to make hard copies of decade old software profitable, I'm working in some similar business and for some cds to be profitable you need to sell about 2000 copies! I and also the guys I'm talking about think that this can't be done, at least not for the majority of the titles, so the only option is to sell them on-line.
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Narf! Zort! Poit! Gat!
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