Sounds like that program or file in question could also be considered spyware, with the terms that are used about downloading malware/trojans, sometimes trojans are grouped into the same category now a days, especially with the extent and damage spyware is causing nowadays.
Anyways did you do a google search on the file/program that was identified? Maybe look around the security forums that are out there and see if anything pops up about said file. If a lot of the major virus programs are saying nothing about the file, then it might just be a false positive. I know back in the day sophos was pretty notorious around the security forums for having a lot of false positives, not sure if thats changed, but might still apply in this case, especially if you are not getting a lot of info about the trojan on other security sites.
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