Quote:
Originally Posted by Fruit Pie Jones
Really? Can you provide a citation of an ISP policy document that states that they are in any way responsible for security? That seems like a one-way express ticket to Litigation Hell. My own ISP's policies clearly state "You are solely responsible for the security of any device connected to the Service, including any data stored on that device." They then go into significant detail in explaining the various ways in which I am responsible for the security of anything I connect to their service. Any ISP claiming to provide a secure connection to the Internet had better have a very clear definition of "secure connection" in their policy documents - and the means to back up their claim - or they're asking for a big, steaming pile of trouble.
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Well, I did goof it somewhat. I went back and found an archived e-mail from then. I meant to say, ISP's claim they are NOT a public utility, but they do claim, they
are a convenience and a household luxury service.
Yes, I actually had several e-mails from others who stood on my side with this. One e-mail from Spyware Review Magazine, boldly states I am absolutely correct.
Time Warner and Cox Cable, both stated in phone conversations, they are not considered a public utility, but are a luxury and convenience. This gives them the right to refuse services at their choosing. This also means, they MUST provide a convenient web service with a luxurious feel. Wouldn't this automatically imply a safe experience also?
Analogy:
If I book a hotel room and lock my door. However, the Hotel leaves their back entrance open, inviting thieves in, shouldn't I have the right to compensation and even better, preventative safety measures in place? Security guard, cameras? This is because, a Hotel is a convenience service provider and all ISP's, clearly define themselves as the same.
ISP's are the final wall between me and the bad guys. My primary cost for this convenience goes to the ISP.